Which types of phones can operate NUGPay?
Currently, NUGPay is only available on Android version phones. We are working on expanding it to iOS devices.
Help Center
We are always here to assist you if you have any questions regarding our services. Below are the FAQs to provide answers to your inquiries. Not enough? Feel free to reach our hotline channel by pressing the message button below. Our available customer service agents will be there to support you.
FAQs
Do I need to pay transaction fees on NUGPay?
It’s free to use. We are happy to fulfill your financial requirements. However, for the first time, it will cost 3,000 Ks to activate the account. You can buy an activation Top Up Code for 10,000 Ks and activate the account. After that, you can continue to use the remaining 7000 Ks balance.
How long can I use the NUGPay Services after the activation?
The available duration after one activation is “one year”. You will need to reactivate the account for the next year.
Do I need to pay for Cash In/ Cash Out and Transactions?
Transactions from NUGPay account to NUGPay account are free of charge. Cash Out or refunds are subject to a fee based on the user’s Third Party bank account. The fee is charged by a Third Party and does not apply to NUGPay.
How to transfer money with NUGPay?
Type in the NUGPay Account Address or scan the QR code of the person that you are willing to send money. You will need to submit your secret PIN number to order the transaction.
I want to top up my NUGPay account. Where can I exchange MMK?
Contact your respective Authorized Agent to exchange DMMK and Top up the NUGPay account. You will receive one time Top Up Code after making payment.
Is there a daily limit on the amount of money I can transfer between NUGPay Wallets?
There is no limit for daily transactions.
Is there a monthly limit on the amount of money I can transfer between NUGPay wallets?
There is no limit for monthly transactions.
Is there any limit on the amount of money I can transfer in one transaction?
There is no limit for one transaction.
How do I log in to the NUGPay account again if I change my phone?
If you remember the secret phrase and 6-digit PIN you created at the time of account creation, you will be able to log back into your account on any phone.
Can I transfer to someone who does not have a NUGPay account?
Not at the moment. We will try to expand our services in the future.